About Us

Phonemistry offer one stop solutions for mobile repairs of major brands like iPhone, Blackberry, Microsoft, Nokia, Sony Ericsson, Samsung, LG, HTC, Spice, Micromax, Motorola, Karbonn, Maxx. Phonemistry provides the best repair service in the marketplace for end users, dealers, small and large companies and corporations alike. All our staff are qualified professionals, with huge experience in the mobile repairing world. Phonemistry has a repair centre able to undertake work on all models and makes. The Phonemistry workshop has the latest equipment in order to fully diagnose and repair your faulty handset. We have the tools and expertise to repair most makes and models

HOW DOES IT WORK

Randomly walk in to our service center

If your device is giving trouble , just walk into our nearest service centre.

After approval we repair the device

We estimate, and after approval from your end we proceed for further repair.

Explain the fault and handover the device

We understand the fault your device has.

On completion we will inform you

Once repaired and thoroughly checked by our experts we inform you.

Cash on Delivery

Pay at your convenience at your doorstep once the device is handed over to you.

Our experts revert back after diagnosis

Our team of experts checks the device and reports the exact fault after inspecting.

You can collect the device or request for delivery

You can collect the device or request us for it to be delivered to you.

hOW DOES IT WORK

Randomly walk in to our service center

If your device is giving trouble , just walk into our nearest service centre.

Explain the fault and handover the device

We understand the fault your device has.

Our experts revert back after diagnosis

Our team of experts checks the device and reports the exact fault after inspecting.

After approval we repair the device

We estimate, and after approval from your end we proceed for further repair.

On completion we will inform you

Once repaired and thoroughly checked by our experts we inform you.

You can collect the device or request for delivery

You can collect the device or request us for it to be delivered to you.

Cash on Delivery

Pay at your convenience at your doorstep once the device is handed over to you.

FAQ’s

+ How does it work?
Place a booking on our website. On the scheduled time, we visit your place to pickup the device and bring it back to the service center. After diagnosing the issue, we provide you a quote, and once you agree, we repair the phone and deliver it back on the date and time you specify.
+ What if I think the quote is high?
You can cancel the job. Tell us a date and time when you can receive the device and we will drop it back free of cost. You pay nothing
+ When do I pay?
You can pay when the device will be delivered to you.
+Can I chose two different locations for pickup and delivery?
As of now - No. It's easier for us to provide you a hassle free experience if we keep the pickup and drop locations the same.
+ What is the usual time taken for repairing the device?
We strive to deliver the repaired phone back to you within 2 working days. However, in some cases, due to spare unavailability, it could take longer. We will keep you informed in such cases, and you can choose to cancel the job if you really need the device back!

Privacy policy

This privacy policy ("Privacy Policy") sets forth a full and complete statement of the privacy related practices and procedures adopted by Phonemistry for its services under Bhajanlal commercial Pvt Ltd. This Policy is effective as of the date set forth above, and will remain in effect and updated as this Policy provides.

+ DEFINITIONS
All terms initially capitalized shall have the meaning set forth in the Terms and Conditions, of which this Privacy Policy is an integral part.
+ APPLICATION
Phonemistry aims at resolving/providing different queries/problems that users of smartphone users and peripherals may encounter while using it. The users of this service while creating their profile on the Portal for this purpose may be parting with their personal details/information. This Policy is to communicate that we respect your privacy, and we assure you that we will maintain and use this information responsibly. This Policy does not apply to persons employed by Phonemistry. We agree not to process personal information in a way that is incompatible with the purposes for which it has been collected or authorized by the users.
+ FORM OF INFORMATION
This Policy applies to information that is obtained by Phonemistry whether through electronic or print communications. Phonemistry respects your privacy and is committed to protect the personal information that you share with us. Phonemistry requests certain Personal Information as identified herein. Do not provide Phonemistry with additional Personal Information unless you are requested to do so.
+PERSONAL INFORMATION
"Personal information" means any information relating to an identified natural person, or a natural person that can be identified directly or indirectly, by reference to an identification number, or one or more factors relating to physical, psychological, mental, economic, or social identity.
+ HOW DOES PHONEMISTRY GATHER PERSONAL INFORMATION?
General Browsing: Phonemistry gathers navigational information about where you go on our Web site. This information allows us to see which areas of our website are most visited. This helps us improve the quality of visitor's online experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).
  • Registration and Transactions: Any information you provide to us at this site when you establish or update an account or request information (i.e. name, address, e-mail address and telephone number), is maintained in private files on our secure Web server and our internal systems. This information is used to enable Phonemistry to deliver services to you. Phonemistry and its employees do not entertain the credit card information in any form of communication on any of the media (website, chat, testimonial, email and voice). Phonemistry neither stores nor publishes your credit card number on any of the media form on its server.
  • System information: Phonemistry do not access any personal information (such as the contents of personal documents or web browsing history) stored on a Mobile, ipad or any electronics devices.
  • Use of Cookies: Phonemistry uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow Phonemistry to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer's hard drive and are used by Phonemistry to help track your clicks as you go through the pages within Phonemistry web site. In addition, Phonemistry uses cookies to help keep track of support requests and to tell us whether you have previously visited Phonemistry. This allows registered users to avoid re-entering information upon every new visit to our site.
  • +WHAT ARE THE OTHER KEY ELEMENTS OF Phonemistry PRIVACY POLICY?
  • Onward Transfer: Phonemistry may transfer your Personal Information to a third party that is acting as Phonemistry's agent, where it makes sure that the third party provide at least the same level of privacy protection as is required by the relevant principles or applicable law.
  • Access: Phonemistry provides individuals with access to the Personal Information about them that Phonemistry holds. Phonemistry agrees that individuals may correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in the case in question, or where the rights of persons other than the individual would be violated.
  • Security: Phonemistry takes reasonable precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Phonemistry's website has safeguards in place to protect the loss, misuse and alteration of the data you provide to us with physical, electronic, and managerial procedures. While Phonemistry strives to protect your Personal Information, Phonemistry cannot guarantee the security of the Personal Information, so Phonemistry urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Within Phonemistry, data is stored in controlled servers with limited access by authorized personnel...
  • Data Integrity: Phonemistry will collect Personal information that is relevant for the purposes for which it is to be used. Phonemistry takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.
  • Contact Us: If you have any questions about this Privacy Policy or this website, or wish to review or update your Personal Information, then please email us at care@phonemistry.com.
  • Enforcement: Phonemistry periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. We encourage interested persons to raise any concerns with us using the contact information above. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy. As an initial matter, Phonemistry shall address each individual complaint regarding Phonemistry compliance with this Policy.
  • Data Integrity: Phonemistry will collect Personal information that is relevant for the purposes for which it is to be used. Phonemistry takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.
  • +CHANGES TO THIS PRIVACY POLICY
    We reserve the right, at any time and without notice, to update or otherwise modify this Privacy Policy by posting such update or other modification at the Privacy Policy page on the Website. Any update or other modification shall be effective immediately upon such posting. Accordingly, we encourage you to review this Privacy Policy periodically to determine if it has been modified.

    For pick up

    Book a repair on this website or call us on our helpline

    After approval we repair the device

    Our representative will come to collect the faulty device

    On completion we will inform you

    The device is taken to our service center for diagnosis

    You can collect the device or request for delivery

    Book a repair on this website or call us on our helpline

    Our representative will come to collect the faulty device

    The device is taken to our service center for diagnosis

    After approval we repair the device

    On completion we will inform you

    You can collect the device or request for delivery

    Contact Us





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